IDENTITY
VERIFICATION
FEATURES
SprintHive Identity Verification also known as IDV, offers automated solutions to verify the identity of a person (usually a customer) digitally and automatically in both face-to-face and non face-to-face scenarios to ensure compliance with risk-based KYC regulatory requirements in a cost-effective and customer-friendly way.
IDENTITY FRAUD
VERIFICATION
FEATURES
SprintHive Identity Fraud Verification (IdV) offers automated solutions to verify the identity of a person (usually a customer) digitally and automatically in both face-to-face and non face-to-face scenarios to ensure compliance with risk-based KYC regulatory requirements in a cost-effective and customer-friendly way.
| ID Document Upload & Reading |  |
| Document Fraud Checks | |
| Selfie with Passive Liveness Checks | |
| HANIS Data & Facial Biometrics | |
| Active Liveness Checks Selfie & PoP Digital Fraud Checks | |
| Document Classification | |
| Mailbox Management Document Linking | |
| Document Storage | |
| Agent Console to View All Cases | |
| ID Document Upload & Reading | |
| Document Fraud Checks | |
| Selfie with Passive Liveness Checks | |
| HANIS Data & Facial Biometrics | |
| Active Liveness Checks Selfie & PoP Digital Fraud Checks | |
| Document Classification | |
| Mailbox Management Document Linking | |
| Document Storage | |
| Agent Console to View All Cases | |
IDENTITY DATA VERIFICATION
- Identity Document Reader
- Document Fraud Detection
- Identity Data Verification
IDENTITY FINGERPRINT BIOMETRIC
- Biometric Fingerprint Identity Verification
IDENTITY FACE BIOMETRIC
- Identity Document Reader
- Document Fraud Detection
- Biometric Face Identity Verification
IDENTITY DATA VERIFICATION
- Identity Document Reader
- Document Fraud Detection
- Identity Data Verification
IDENTITY FACE BIOMETRIC
- Identity Document Reader
- Document Fraud Detection
- Biometric Face Identity Verification
IDENTITY FINGERPRINT BIOMETRIC
- Biometric Fingerprint Identity Verification
IDENTITY SECURITY QUESTION
- Security Question Identity Verification
IDENTITY DATA VERIFICATION
IDENTITY DATA VERIFICATION
For low risk scenarios, it may be sufficient to verify information about the customer against a trusted source without fully verifying the identity of the person submitting this information. In this case, information can be requested from the customer that can be verified by third party data sources with varying levels of trust. Examples are personal information and address information from trusted third party sources such as national information systems, municipalities, Deeds Offices, and any third party service provider that needs correct addresses to provide these services.
Our solution can be integrated with any source, and “trust prioritisation routing” can be applied. Cost can also be a factor in retrieving information from these sources, so our solution can also do “cost routing”. And of course we can configure any matching rules deemed acceptable by your risk & compliance specialists. The verification result is compared to a configurable confidence hurdle and can feed in to a digital application process and trigger any other due diligence or fraud investigations if required.
IDENTITY FACE BIOMETRICS
IDENTITY FACE BIOMETRICS
The customer is asked to provide a selection of the following evidence to verify identity:
1. This is a sophisticated solution driven by data science that, if well-configured for your customer demographic, ensures negligible chance of identity fraud.
2. After providing their ID number, the customer’s details and photograph are retrieved from a trusted source. If the photograph cannot be retrieved, then the solution falls back to the next most trusted source, an identity document. The customer either presents this in person for a face-to-face scenario, or uploads an image (photograph or scan) of the document. Currently the following identity documents are supported:
– Smart ID Card
– Green Barcoded ID Book
– Passport
– Driver’s License
IDENTITY FACE BIOMETRICS
IDENTITY FACE BIOMETRICS
3. If a document image was uploaded, then comprehensive digital Document Fraud checks are performed on the document, resulting in a risk rating. The faces are compared, resulting in a risk rating.
4. Lastly, the customer must satisfy a “Proof-of-Presence” check (also known as a “Liveness” check) to ensure that the customer is currently interacting with the process. This can be done in a number of ways. The simplest is to ask the customer to upload a photograph of themselves performing a random action requested by the system. The face is re-checked against the others and the action is verified, resulting in a risk rating.
5. The risk ratings from these steps are combined and compared with a configurable confidence hurdle, the outcome of which can be fed into a digital application process and trigger any other due diligence or fraud investigations if required
IDENTITY FINGERPRINT BIOMETRIC
IDENTITY FINGERPRINT BIOMETRIC
Fingerprint-based biometric identity verification in a face-to-face scenario is a strong solution that requires minimal customer or agent. We integrate captured fingerprints from relevant devices seamlessly with our system and compare them to a trusted source.
IDENTITY SECURITY QUESTION
IDENTITY SECURITY QUESTION
Knowledge-based Authentication relies on asking customers a few security questions using information from trusted sources. This is usually useful in non face-to-face scenarios where face-based verification is not possible or practical, or for low risk scenarios. We do not consider this a strong form of identity verification.
WHAT WE OFFER
At SprintHive, we partner with our clients to achieve their digital goals. By delivering and refining our innovative software to remove friction and pave the way for amazing customer experiences.
Automated Digital KYC
Frictionless Customer Experience
Machine vision
Self Service KYC
Digital automation
60-80% Lower costs to on-board
MACHINE LEARNING
Automated ID Document Fraud Detection
BPO CALL CENTER
SprintHive handles your manual KYC processing
FEE ON SUCCESS
Only pay for successfully processed KYC
EASY-TO-USE INTERFACE
Fast implementation of cloud API
WHAT WE OFFER
At SprintHive, we partner with our clients to achieve their digital goals. By delivering and refining our innovative software to remove friction and pave the way for amazing customer experiences.
Automated Digital KYC
Frictionless Customer Experience
Machine Vision
Self Service KYC
Digital automation
60-80% Lower costs to on-board
MACHINE LEARNING
Automated ID Document Fraud Detection
BPO CALL CENTER
SprintHive handles your manual KYC processing
FEE ON SUCCESS
Only pay for successfully processed KYC
EASY-TO-USE INTERFACE
Fast implementation of cloud API