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  • What documents are required for digital customer onboarding?
    Generally, some of the documents required include government-issued IDs, proof of address, and proof of income in the form of a bank statement or payslip.
  • How can digital customer onboarding enhance the customer experience?
    Digital customer onboarding can enhance the customer experience by providing a seamless and convenient onboarding process, reducing costs, ensuring compliance, enhancing engagement, and ultimately increasing conversion rates due to the reduced time and effort required to open a new account.
  • How do you handle bank statement templates?
    We don’t use templates, we rather use Machine Learning to read bank statements. In the event of new bank statement or changes to a bank statement it takes us 2 weeks for our ML to incorporate the changes.
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